Frequently Asked Questions

Get answers to common questions about 1 Massage / 1 Facial - 60 mins.

Yes. Each guest selects their preferred massage style and facial type when booking or at check-in. Therapists coordinate timing and product choices to deliver a cohesive, personalized experience for both clients.

Absolutely. Two licensed therapists perform treatments at the same time in the same suite, ensuring synchronized service so you both enjoy a full and uninterrupted one-hour pampering session.

Yes—our estheticians and therapists adapt products and techniques for sensitive skin or medical conditions. Please disclose allergies, medications, or concerns at booking so we can prepare safe, appropriate treatments.

Arrive 10–15 minutes early to complete health forms and relax. Avoid heavy meals or alcohol beforehand, bring any allergy notes, and communicate pressure preferences and skin concerns to therapists.

Yes. If you’d like to swap treatments, let us know before the session starts. We’ll confirm therapist specialties and adjust products and timing to ensure both guests receive suitable care.

Extensions are subject to availability. If you’d like extra time, request it at booking or upon arrival; we’ll try to accommodate by adjusting scheduling or offering add-on options when possible.