Frequently Asked Questions

Get answers to common questions about Facials Only - 60 mins.

During your side-by-side facial both receive a personalized consultation, gentle cleansing, exfoliation, targeted treatments, mask, facial massage and finishing hydration. Our estheticians tailor products to your skin while you relax together in a quiet, private treatment room.

Yes—our facial is safe for most skin types. Estheticians assess your skin, choose appropriate products, and modify techniques for sensitivity, acne, or aging concerns. Please disclose treatments, allergies, or prescriptions so we can customize and avoid irritants.

Arrive clean-faced and avoid heavy makeup, retinoids, or waxing within 48 hours. Bring a list of current skincare products and medications. Hydrate beforehand and inform us of any recent procedures so we can adjust the facial for optimal safety and results.

Absolutely. Upgrades like LED therapy, enzyme peels, extractions, or targeted serums are available for an additional fee. Let your esthetician know at booking or upon arrival and they’ll recommend enhancements that complement your facial and address your specific skin goals.

Disclose pregnancy, recent surgeries, skin conditions, active infections, severe acne, use of isotretinoin, chemical peels, or allergies. Some conditions require modifications or postponement. If in doubt, consult your physician and inform our spa so we can ensure a safe, effective treatment.

We request 24–48 hour notice for cancellations to avoid fees; late arrivals may shorten your session to accommodate other guests. Couples bookings require both guests to arrive on time. Specific policies, deposits, and exceptions are provided at booking and on our website.