Frequently Asked Questions

Get answers to common questions about x2 Deep Massage a Month.

The membership includes two deep tissue massages each month with online or phone scheduling. Sessions renew monthly; unused visits typically do not roll over, though we offer limited grace for rescheduling. Book early to secure your preferred therapist and times.

This membership is ideal for athletes, active people, and anyone managing chronic knots or recurring pain. Regular professional deep tissue work helps maintain mobility, prevent flare-ups, and supports faster recovery after intense workouts or physical labor.

Yes—our therapists customize pressure, techniques, and focus areas to your needs. You may request a specific therapist when booking, and we review medical history and preferences before each session to ensure safe, effective treatment.

Yes. Members receive exclusive pricing on retail products and reduced rates for add-on services. Discounts and offers may vary; check your member portal or ask our front desk for current savings, seasonal promotions, and eligibility details.

Expect a short consultation, targeted deep tissue techniques, and focused work on chronic knots or tight areas. Deep pressure can feel intense but therapeutic; mild soreness afterward is normal. Therapists provide homecare, stretching tips, and hydration advice to maximize benefits.

Members should provide at least 24–48 hours notice to cancel or reschedule; specific timeframes depend on appointment type. Late cancellations may incur a fee. Memberships often enjoy more flexible policies—contact our front desk for exact member terms and exceptions.