Frequently Asked Questions

Get answers to common questions about x2 Swedish Massages a Month.

You can schedule appointments online, by phone, or with our front desk. Book both monthly sessions at once or space them as you prefer. Appointments must be used within each billing cycle; missed sessions follow our cancellation and makeup policy.

Yes. Members may upgrade session durations or add enhancements like aromatherapy and hot stones for an additional fee. Your 15% member discount applies to most upgrades and services. Ask your therapist for recommendations tailored to your wellness goals.

Please notify us at least 24 hours before your appointment to avoid a cancellation fee. Rescheduling is allowed based on availability; habitual last-minute cancellations may affect membership privileges. Contact our front desk to find a new appointment time.

Membership sessions are non-transferable and intended for the enrolled member’s personal use. In special circumstances we may allow transfers with managerial approval. Unused sessions generally do not roll over beyond the billing cycle; check terms for exceptions.

The 15% discount applies to most spa treatments and upgrades, excluding certain promotions, gift card purchases, and some retail products. Ask our staff for a complete list of exclusions and to confirm discount eligibility for specific services.

Yes. Regular Swedish massage promotes muscle relaxation, improved circulation, and nervous system balance, which can reduce chronic tension and stress over time. Combined with home care and therapist guidance, twice-monthly sessions often yield noticeable improvements in comfort and emotional well-being.